Sony PEG-NX80V Bedienungsanleitung

© 2003 Sony Corporation4-675-251-11 (1)Personal Entertainment OrganizerPEG-NX80VPEG-NX73VTrouble-shootingQ&AFrequently Asked QuestionsTroubleshoot

10Contents of Troubleshooting (Continued)Symptoms PageI cannot operate my CLIÉ handheld for a while after “Memory Stick” media is inserted into the sl

11TroubleshootingIf you cannot find your problem here or you cannot find the solution, proceed to the next page.Symptoms PageHow to operate basic appl

12If you cannot solve the problemIf you cannot solve a problem even with the solutions provided in this book, please follow the procedure below. Make

13TroubleshootingAvoiding problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Making a backup of the d

14Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . My CLIÉ handheld does not work properlyI

15TroubleshootingB The CLIÉ handheld is placed near the IR port of your computer.Move your CLIÉ handheld away from the IR port of your computer except

16B Adjust the volume settings in the Adjust Volume screen displayed by tapping the icon in the status bar.TipIf the Muting mode is selected in the

17Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Error messagesApplications do not operate

18An error message indicating insufficient memory is displayedB If there is insufficient memory space in your CLIÉ handheld, “Memory Stick”, or CF mem

19TroubleshootingB If you set the IR port to search automatically for the target IR devices on your computer, follow the procedure below to reset the

2Frequently Asked QuestionsTips• You may be able to solve the following problems by restarting your CLIÉ handheld.b For details on how to restart, ref

20. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I cannot enter text properlyMy CLIÉ handheld activates a

21Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I forgot my passwordB Make sure you enter

22. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I cannot perform the HotSync® operationI forgot my passw

23TroubleshootingVerifying your computerB Is the operating system on your computer compliant?The following operating systems are compliant with your C

24For particular problems regarding HotSync® operations, refer to the following.I cannot start the HotSync® operation by pressing the HotSync button o

25TroubleshootingB The application is not set to synchronize files.Click the HotSync icon in the task tray at the bottom right of your computer scre

26The Palm™ Desktop for CLIÉ software does not start or cannot be selected from the menuB Is the Palm™ Desktop for CLIÉ software properly installed on

27TroubleshootingB If a prefix is required, select the Dial prefix check box in the Phone Setup screen and enter the correct phone number.B Check whet

28I cannot perform the IR HotSync® operationB Check that the IR port of your computer is enabled.B The IR HotSync® operation is not available if your

29TroubleshootingIf you still cannot perform the HotSync® operationIf you cannot solve your HotSync® operation problem by following the troubleshootin

3Frequently Asked QuestionsI cannot perform the HotSync® operation• Is the HotSync icon displayed in the task tray at the bottom right of your compu

30Check that the USB port of your computer is enabledIf you are using a Windows 95 pre-installed computer or other older type of computer equipped wit

31Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I cannot beam dataVerify the following fi

32. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I cannot exchange data using the Bluetooth™ function (fo

33Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I cannot connect to the InternetI cannot

34The contents of websites cannot be displayed (NetFront v3.0 for CLIE)Images are not displayedB Start NetFront v3.0 for CLIE and tap the Menu icon.

35TroubleshootingI cannot access a certain websiteB Check that you enter the correct URL. Make sure you correctly differentiate “-” (hyphen) from “ _

36. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I cannot use e-mail (CLIE Mail)I cannot send or receive

37TroubleshootingOther problemsI cannot synchronize the data between CLIE Mail and e-mail software, such as Outlook Express, on my computerB If both M

38. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Problems with Image Upload Utility (For customers in Eur

39TroubleshootingI received an e-mail message from Sony Style Imaging when I sent the e-mail transferred from my CLIÉ handheld to my computer via the

4If your problem still persists, then proceed to the next page.Playing music: SonicStage does not recognize the CLIÉ handheld even when it is placed i

40. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Problems with image files/moviesA vertical band appears

41Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I cannot play music (Audio Player)Playing

42The sound becomes distortedB The bit rate at the time of recording is low. Record music at a higher bit rate that is within the specification range.

43TroubleshootingMP3 files cannot be read or playedB Check that the MP3 files are copied in the Palm/Programs/MSAUDIO folder on the “Memory Stick” med

44Connecting to the computerSonicStage does not recognize my CLIÉ handheld even when it is placed in the cradleB Check that the cradle is properly con

45TroubleshootingOther problemsAfter I connect to the computer, the drive is recognized but the contents cannot be foundB Reconnect your CLIÉ handheld

46. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Problems with Sound Utility/Sound Converter 2“Memory Sti

47TroubleshootingB If you encode audio data with Sound Converter supplied with a CLIÉ handheld based on Palm OS® 4, and want to transfer the data to y

48. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I cannot use “Memory Stick” media or CF memory cardI can

49TroubleshootingMy CLIÉ handheld cannot read data on “Memory Stick” media or CF memory cardB When you use the installation tool in the Palm™ Desktop

5TroubleshootingContents of TroubleshootingSymptoms PageMy CLIÉ handheld does not work properlyI cannot turn on my CLIÉ handheld Page 14The screen is

50. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I cannot transfer data. . . . . . . . . . . . . . . . .

51TroubleshootingI cannot start CLIE LauncherB When the Palm OS® standard screen is displayed, select Go To CLIE Launcher View from the Options menu.b

52. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to operate basic applications (PIM)My CLIÉ handheld

53TroubleshootingAn event created in Date Book cannot be listed in the week viewB In the Week view, you cannot select overlapping events that have the

54Customer Support and Customer Registration For customer support information Refer to “Support Information for CLIÉ handheld and Applications.” For

For the latest information on support and accessories,check our official Sony CLIÉ websiteFor customers in the U.S.A. and Canadahttp://www.sony.com/cl

6Contents of Troubleshooting (Continued)Symptoms PageI need help using the hardware keyboard Page 20Numbers or symbols are entered when pressing the a

7TroubleshootingSymptoms PageI cannot beam dataVerify the following first Page 31An error message is displayed indicating insufficient memory when I r

8Contents of Troubleshooting (Continued)Symptoms PageOther problemsI receive e-mail messages from Mailer Daemon Page 37I cannot synchronize the mail d

9TroubleshootingSymptoms PageThe sound is too low Page 41The sound is not clear Page 41I cannot play music while other applications are running Page 4