Sony PCG-R505GCP Bedienungsanleitung PDF herunterladen (Seite 184)

VAIO Computer Quick Start

184

Troubleshooting Programs

What do I do when a program stops responding or crashes?

❑ Try restarting your computer.

1 Click Start on the Windows® taskbar, and click Turn Off Computer.

2 Click Restart.

❑ If restarting your computer does not work, contact the software publisher or

designated provider for technical support. See “Program Support

Information” for contact information.

Why does the message, “You must insert the Application CD into your optical

drive” appear, and the program does not start?

❑ Some titles require specific files that are located on the Application

Recovery CD. Insert the disc, and try starting the program again.

❑ Your optical drive may not be reading the disc.

❑ Make sure you place the CD in the tray with the label side facing up.

❑ Make sure the optical drive is properly connected to your computer. See

“Connecting External Optical (Disc) Drives” for more information.

Why can’t the program find a file while a PC Card is inserted?

When a PC Card is inserted into a computer that is connected to the docking

station, it may change the drive letters of the docking station disk drives or PC

Card disk drives. If this occurs, the program you are using may not find certain

files. Do one of the following:

❑ Remove the PC Card, and restart your computer. Do not insert the PC Card

while using that program.

❑ Change the drive letters of the docking station disk drives or the PC Card

disk drives. See the Windows® help file or the program guide for

instructions on how to change the drive letters.

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Sony PCG-R505GCP Bedienungsanleitung Seite 184